iQQ777 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy explains how iQQ777 ("we", "our", "the platform") collects, processes, stores, and protects the personal information of users who access or use the iQQ777 website and gaming platform, including all game categories — live casino, online slots, fish games, eBingo, and sports betting.

This policy applies to all personal data collected through the platform, through account registration, through customer support interactions, and through the platform's payment processing systems. It covers data collected both when you use a desktop browser and when you use the iQQ777 mobile application or access the platform on a mobile device.

iQQ777 serves users located in the Philippines. Our data practices are designed to respect the privacy expectations of Filipino users and to comply with applicable data protection obligations.

The information we collect falls into three main categories:

Information you provide directly:

• Registration details: full legal name, date of birth, mobile number, email address.
• Identity verification documents submitted during the KYC process (e.g. Philippine government-issued ID).
• Payment details used for deposits and withdrawals — bank account information or e-wallet reference details as applicable.
• Communications you send to our support team, including support chat logs and email exchanges.

Information generated by your use of the platform:

• Login timestamps, session durations, and device information (device type, operating system, browser).
• IP address and general geographic region at the time of access.
• Game activity records — games played, bets placed, results, and transaction history.
• Responsible gaming settings you configure, such as deposit limits or self-exclusion requests.

Information from cookies and similar technologies:

• Session cookies required for platform functionality and login state.
• Analytics data used to improve platform performance and user experience.

iQQ777 uses the personal data we collect for specific, legitimate purposes. The table below summarises how your data is used:

We do not use your personal data to make automated decisions that significantly affect you — such as creditworthiness assessments or account closures — without human review.

Identity verification is a required step before any withdrawal can be processed on iQQ777. This process — commonly referred to as Know Your Customer (KYC) — requires you to submit a valid, government-issued Philippine identification document. Accepted documents include, but may not be limited to: PhilSys National ID, driver's licence, passport, SSS ID, or UMID.

The information and documents you submit for KYC are used exclusively to:

• Confirm your legal name and date of birth against your account registration details.
• Verify that you are at least 21 years old and legally eligible to use the platform.
• Confirm the account holder's identity before releasing withdrawal amounts.

KYC documents are stored securely with access limited to staff directly involved in the verification process. They are not used for marketing, shared with advertisers, or made available to third parties outside of the verification workflow.

Once KYC is approved, your verification status is recorded on your account and you will not normally be asked to repeat the process unless there is a specific reason related to fraud prevention or a significant change to your account details.

All transactions on iQQ777 are conducted in Philippine Peso (PHP). When you make a deposit or request a withdrawal, iQQ777 works with payment processors to complete the transaction. The specific payment details you provide — such as bank account numbers or e-wallet reference information — are processed by those payment partners and are subject to their own security standards.

iQQ777 does not store complete bank account numbers or sensitive payment credentials on our own servers. We retain only the transaction records necessary for your account history, dispute resolution, and compliance purposes.

iQQ777 does not sell or rent your personal data to third parties. We share your information only in the following limited circumstances:

• Payment processors: To complete deposit and withdrawal transactions, we share the minimum necessary financial details with our payment partners. These partners are contractually required to protect your data and use it only for transaction processing.
• Identity verification services: During the KYC process, verification data may be processed by a third-party identity verification provider operating under strict confidentiality and security obligations.
• Legal compliance: Where required by Philippine law or a valid legal order, we may be required to disclose certain account or transaction information to relevant authorities. We will not disclose more than legally required in any such situation.
• Fraud prevention: In cases of suspected fraud or abuse that affect the platform or other players, relevant data may be shared with fraud prevention partners or law enforcement as appropriate.

In all cases where third-party sharing is necessary, we ensure that appropriate data protection agreements are in place and that your information is treated with the same level of care we apply internally.

iQQ777 uses a combination of technical and procedural safeguards to protect your personal data:

• SSL/TLS encryption protects all data transmitted between your device and the iQQ777 platform.
• OTP (One-Time Password) verification is required for login and for sensitive account actions such as changing your password or requesting a withdrawal.
• Access controls restrict which staff members can access personal data, based on their role and operational need.
• Secure storage — sensitive documents such as KYC materials are stored in access-controlled environments with encryption at rest.
• Session management — inactive sessions are automatically timed out to reduce the risk of unauthorised access on shared devices.

While iQQ777 takes these security measures seriously, no online system can guarantee absolute security. We encourage you to use a strong, unique password for your iQQ777 account and to avoid accessing your account on public or shared devices.

iQQ777 retains your personal data for as long as your account remains active. If you close your account, we will retain only the information required to:

• Comply with legal and regulatory record-keeping obligations.
• Resolve any outstanding disputes or claims related to your account.
• Prevent fraud or misuse — for example, to ensure a self-excluded player cannot re-register under a different identity.

Once the retention period for a particular data type has elapsed and there is no outstanding reason to keep it, the data is securely deleted or anonymised so that it can no longer be linked to you personally.

If you would like to know how long a specific type of data is retained, or if you want to request deletion of your data, please contact our support team at [email protected].

As a user of iQQ777, you have the following rights in relation to the personal data we hold about you:

To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

iQQ777 uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. The cookies we use fall into the following categories:

• Essential cookies: Required for basic platform functionality — login state, session management, and security tokens. The platform cannot function correctly without these.
• Performance cookies: Used to collect anonymised data about how users interact with the platform, helping us identify areas for improvement. These do not identify you personally.
• Preference cookies: Remember settings you have configured, such as your selected language or display preferences.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality. Disabling performance or preference cookies will not prevent you from using the platform but may affect some convenience features.

iQQ777 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable data protection requirements. When material updates are made, we will notify registered users through the platform or via the contact details on file.

The updated policy will be published on this page with a revised "Last updated" date. Continued use of the platform after a policy update takes effect means you accept the revised terms. If you disagree with any updates, please discontinue use of the platform and contact us to close your account.

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your information is being used, please reach out to us:

Email: [email protected]

When contacting us about a data request, please include your registered account email address and a clear description of your request. We will confirm receipt and provide a response within a reasonable timeframe. For identity verification purposes, we may need to ask you to provide proof of identity before actioning a data access or deletion request.

For related platform policies, see our Terms & Conditions and our Responsible Gaming page.